Automotive Service Association (ASA) Member

Memberships and Certifications

Automotive Service Association (ASA) Code of Ethics

The owners and managers of automotive service businesses that belong to the Automotive Service Association (ASA) agree to adhere to a Code of Ethics.

Automotive Service Association (ASA)

ASA’s Code of Ethics is the automotive service industry’s standard for professional business practices.

To perform high quality repair service at a fair and just price.

To use only proven merchandise of high quality distributed by reputable firms.

To employ the best skilled technicians obtainable.

To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

To have a sense of personal obligation to each customer.

To promote good will between the motorist and members of the association.

To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.

To offer the customer a price estimate for work to be performed.

To furnish or post copies of any warranties covering parts or services.

To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.

To notify the customer if appointments or completion promises cannot be kept.

To maintain a system for fair settlement of customer’s complaints.

To cooperate with established consumer complaint mediation activities.

To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.

To uphold the integrity of all members of the Automotive Service Association.

Our Certifications

Automotive Service Association (ASA) Member
ASE Certified Technicians
I-Car Auto Collision Repair
ASCCA Repair Facility
PPG Certified First Repair Facility
Mitchell Repair Technology

You can trust us for all your car repair and maintenance services!

Call us at (949) 472-8111

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